Privacy Policy
1. Introduction
Welcome to BackdoorAlert.com (“we”, “us”, or “our”). We provide a monthly subscription-based alerts service to recruitment agencies in the US and UK to inform them about potential unauthorized hires. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how Credwell Limited, registered in the United Kingdom at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, collects, uses, discloses, and safeguards your information when you visit our website www.BackdoorAlert.com (the “Site”) and use our services (collectively, the “Service”).
If you have any questions or concerns about our policy or practices concerning your personal information, please contact us at info@BackdoorAlert.com.
2. Definitions
- “Service” refers to the BackdoorAlert.com website and related services provided by Credwell Limited.
- “User”, “you”, or “your” refers to recruitment agencies and individuals who access or use our Service.
- “Personal Data” means any information relating to an identified or identifiable natural person.
3. Information We Collect
3.1. Personal Information You Provide
- Account Information: When you register for an account, we collect your agency name, contact name(s), email address(es), and password.
- Payment Information: We collect payment details necessary to process your subscriptions via our third-party payment processor. We do not store full credit card details on our servers.
- Candidate and Client Data: You may upload information about your candidates and clients, including:
- Candidate details: names, email addresses, dates of birth, employment history, and dates of introduction.
- Client details: company names, contact information, website URLs, country, and company registration numbers.
3.2 Information Collected Automatically
- Usage Data: We collect information automatically when you access the Service, such as IP address, browser type, operating system, access times, and pages viewed.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and gather information about visits to our Site.
3.3 Information from Third Parties
- Data Enrichment APIs: We integrate with third-party services to enrich data and perform backdoor hire detections.
- Artificial Intelligence Analysis: We use artificial intelligence APIs to analyze data and provide likelihood scores.
4. How We Use Collected Information
- Providing and Maintaining the Service: To perform backdoor hire detections, manage your account, and provide customer support.
- Communication: To send you Service-related emails, alerts, updates, and respond to your inquiries.
- Improvement of Services: To understand and analyze usage trends, improve the functionality and user experience of our Service.
- Compliance and Enforcement: To enforce our Terms of Service, comply with legal obligations, and prevent fraudulent activities.
5. Legal Basis for Processing Personal Data (US / EEA / UK Users)
Our legal bases for processing your Personal Data include:
- Contractual Necessity: Processing is necessary to provide the Service you have requested.
- Legitimate Interests: For our legitimate business interests, such as improving our services, provided these are not overridden by your rights.
- Consent: Where you have given explicit consent (e.g., subscribing to newsletters).
- Legal Compliance: To comply with applicable laws and regulations.
6. Data Sharing and Disclosure
6.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Hosting and cloud computing services.
- Payment processors.
- Data analysis and enrichment services.
6.2 Legal Obligations
We may disclose your information:
- To comply with legal processes or regulatory requirements.
- To protect our rights, privacy, safety, or property, and/or that of you or others.
6.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred to a third party.
7. International Data Transfers
Your information, including Personal Data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy, including using standard contractual clauses approved by relevant authorities.
8. Data Security
We implement a variety of security measures to maintain the safety of your Personal Data:
- Encryption: Data transmitted between your browser and our servers is protected using SSL encryption.
- Access Controls: Access to Personal Data is restricted to authorized personnel who require it for their job functions.
- Secure Data Storage: We use secure servers and databases to store your data.
9. Data Retention
- Candidate Data: Retained for up to 24 (24) months from the date of upload to perform backdoor hire detections.
- Account Information: Retained as long as your account is active or as needed to provide you with the Service.
- Legal Obligations: Retained as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
10. Your Rights
10.1 Access and Correction
You have the right to access and update your Personal Data held by us. You can do this by logging into your account or contacting us at info@BackdoorAlert.com.
10.2 Deletion and Restriction
- Deletion: You may request the deletion of your Personal Data. We will comply unless we are required to retain it for legal reasons.
- Restriction: You have the right to request that we restrict the processing of your Personal Data under certain circumstances.
10.3 Objection to Processing
You may object to the processing of your Personal Data based on our legitimate interests. We will cease processing unless we have compelling legitimate grounds.
10.4 Data Portability
You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format.
10.5 Withdraw Consent
If processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To Exercise Your Rights:
Please contact us at info@BackdoorAlert.com with your request. We may need to verify your identity before fulfilling your request.
11. Cookies and Similar Technologies
We use cookies to enhance your experience:
- Essential Cookies: Necessary for the operation of the Site.
- Analytics Cookies: Help us understand how you use our Site.
- Functionality Cookies: Personalize your experience.
Managing Cookies:
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without cookies.
12. Third-Party Links and Services
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party websites you visit.
13. Children's Privacy
Our Service is not intended for individuals under the age of 16. We do not knowingly collect Personal Data from children. If you become aware that a child has provided us with Personal Data, please contact us, and we will take steps to remove such information.
14. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
Your continued use of the Service after changes have been posted constitutes your acceptance of the revised Privacy Policy.
15. Contact Information
Mail:
Credwell Limited 71-75
Shelton Street,
Covent Garden
London, WC2H 9JQ
United Kingdom
16. Data Controller Information
Credwell Limited is the data controller responsible for your Personal Data.
17. Consent
By using our Service, you consent to the collection and use of your information as described in this Privacy Policy.
